An interdisciplinary research team released four policy suggestions for how social media companies can counteract the spread of hate groups on social media platforms.
Neil Johnson, a professor of physics and the lead author of the study, collaborated with seven researchers from GW and the University of Miami to track online hate groups – or “hate clusters” – and outline steps social media companies can take to mitigate online hate. Researchers and extremism experts said social media companies must enforce stricter standards for content moderation to prevent online hate from manifesting into real-world violence.